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FAQs2022-10-09T11:48:17+00:00
FAQs

FAQs

If you don’t find a satisfactory answer to your question within the FAQs, please don’t hesitate to contact us.

How long is my simulation data stored?2022-04-11T15:01:58+00:00

Kaleidosim is not meant as a long-term cloud data storage. We will retain your data and simulation results in the cloud for 60 days after your simulation runs (or case creation if you do not run your simulation), but we do not guarantee long term storage beyond 60 days.

What if i run out of balance whilst running a case?2022-04-11T15:01:25+00:00

If you still run out of core hours during a run for some reason, we attempt to stop your simulations by first performing an abort on your simulations, and then eventually terminate your machine if your simulations do not stop in a timely manner. Your simulation results as they stand at the time where your balance reaches zero will be uploaded to our cloud storage.

How can i pay?2022-04-11T15:00:46+00:00

You can easily top up your balances with your credit card. For security reasons, we do not store your credit card data on the platform. If you don’t wish to pay by credit card, please get in touch – we’re willing to find a solution that works for you!

What is the typical response time for a support question?2022-04-11T15:00:05+00:00

As a young startup, we know how important it is to get back to you as quickly as possible. Therefore, we try to reply to your query within 24 hours. Depending on the nature of your inquiry, we might be able to answer sooner.

What solvers and vritual machines will i be able to use?2022-04-11T14:59:35+00:00

Please check our complete list of solvers and virtual machines here, If you need a solver that is not yet listed or are interested in us hosting your solver, please get in contact with us.

Am I able to suggest new features?2022-04-11T11:13:37+00:00

Definitely yes, you can contact us to let us know your needs. KaleidoSim was created by CFD-Engineers for CFD-Engineers, and we highly appreciate your feedback. If your suggestion represents any value to both parties, we will try our best to be able to include it in future releases.

Is my Data Safe?2022-04-11T11:12:43+00:00

Rest assured, the security of your cloud data is one of our highest priorities. All our disks are encrypted. No one else but you have access to your projects, cases and your own solvers.

How KaleidoSim can help engineers, scientists and students using HPC software?2022-04-11T11:12:03+00:00

KaleidoSim offers you cloud-based access to some of the most highly evolved HPC software packages on the planet. Combining them with the most highly evolved cloud-orchestration-tech on the planet.

That means several amazing things:

  • You will be able to access and execute HPC software browser based. No local installs, no-more extended costs for investment, admin, operation and upkeep for local hardware.
  • You will be able to choose from any latest, cloud-based hardware. Anytime, anywhere! Thus, you will be able to solve potentially vast HPC problems, which for your local hardware would be impossible to tackle.
  • Furthermore, you will be able to revolutionize some of your most essential workflows e.g.: parameter studies, optimization runs and ensemble computing problems in general by being able to use our revolutionary MSCC Massive Cloud Computing technology.
  • You will be able to unleash and orchestrate 10‘000s cloud-based CPU-cores simultaneously and at the ease of a click.
  • Likewise, you will benefit from our pledge to ensure the highest standards of cloud-data security.
  • You will thus be able to boost productivity, efficiency and data density of your HPC workflows, while simultaneously cutting costs and valuable work-time spent.
How KaleidoSim can help you develop and sell HPC software (e.g.: numerical simulation software)?2022-04-11T11:08:52+00:00

KaleidoSim can lift your software to the cloud. That means several amazing things:

  • Your users will be able to access and execute your software browser based. No local installs, no-more extended costs for investment, admin, operation and upkeep for local hardware.
  • Your users will be able to choose from any latest, cloud-based hardware. Thus, they will be able to solve potentially vast HPC problems which for their local hardware would be impossible to tackle.
  • Your users will be able to revolutionize some of their most essential workflows e.g.: parameter studies, optimization runs and ensemble computing problems in general by being able to use our revolutionary MSCC Massive Cloud Computing technology.
  • Your users will be able to unleash and orchestrate 10‘000 cloud-based CPU-Cores simultaneously and at the ease of a click.
  • You and Your users will benefit from our pledge to ensure the highest standards of cloud-data security.
  • Your Software will thus contribute to increasing productivity, efficiency and data density of your users’ HPC workflows, while simultaneously helping them to cut costs and valuable work-time spent.
  • While enabling all added benefits cited under A)-F) for your users, you will still remain the one and only decision maker in terms of pricing the new services towards your customers.
  • You will retain a highly evolved admin-cloud interface in order to keep full track of usage of your software, in order to expect full and easy-to-implement software version control (individual software packages for each customer) and in order to distribute cloud-resources (vCPUh) to your clients‘ accounts.
  • You will be able to dramatically increase your overall revenue, since you can now tap into spending which your users would otherwise have to invest for expensive hardware. Even more so, since users will discover what all can actually be computed at the ease of a click when the vast resources of, e.g. the Google cloud are at their fingertips.

Be sure to check out our tutorial video section to learn how simple it is to simulate in the cloud with Kaleidosim.

Didn’t find an answer to your question? Want to learn more about KaleidoSim? Please don’t hesitate to get in touch.

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